Privacy Policy
Version of 01.10.2026
1. Introduction
Protecting the privacy of users (hereinafter “you” or “the user”) is a top priority for Kuralis.pt (hereinafter “Kuralis”, “we”, “us”). We are committed to processing your personal data responsibly, transparently, and in compliance with the Swiss Federal Act on Data Protection (FADP) and the European Union’s General Data Protection Regulation (GDPR). This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our website and services. By using the Kuralis.pt website, you acknowledge that you have read and understood this Privacy Policy and accept the processing of your personal data as described herein.
2. Definitions
Personal data: any information relating to an identified or identifiable natural person (name, email address, etc.). User: any person accessing the Kuralis.pt website or using its services. Practitioner: a professional offering alternative and natural therapies or practices listed on Kuralis.pt. Controller: Kuralis.pt, which determines the purposes and means of processing the data. Processor: any third-party provider that processes personal data on behalf of Kuralis.pt.
3. Who is responsible for processing?
The Controller of the data collected via Kuralis.pt is: Fractalis Registered office: Suisse Romande Email: [email protected] We act as data controller for all data collected via our website and contact forms. We do not collect any sensitive medical data (such as diagnoses, treatments, or health records).
4. How we collect your data
We collect your personal data in several ways: a) Data you provide directly: - when creating a user or practitioner account; - when submitting a contact form or request for information; - when publishing or updating a practitioner profile. b) Data collected automatically: When you browse our site, we automatically collect certain technical information using cookies and analytics tools (IP address, browser type, pages viewed, etc.). This data is used solely to improve site performance and security, and to measure audience. For more details, please see our Cookie Policy.
5. What personal data do we collect?
Depending on how you use the site, we may collect: - First and last name, email address, phone number; - Practitioners’ professional information (field, specialty, practice address, website, etc.); - Browsing data (cookies, IP address, language preferences). We do not collect or process any health data or medical records.
6. Purposes of processing
Personal data is collected for the following purposes: - to ensure the technical operation of the website; - to enable connections between practitioners and users; - to manage practitioner accounts; - to respond to requests sent via forms; - to improve our services and analyze site traffic; - to comply with our legal obligations.
7. Data sharing
We may share your personal data only in the following cases: - with technical providers (hosting, maintenance, security, web analytics); - with practitioners when you contact them directly via Kuralis.pt; - when required by law or upon request from a competent authority. All our providers are subject to strict confidentiality commitments and contracts compliant with the FADP and GDPR. We never sell your personal data to third parties.
8. Hosting and international transfers
All data is hosted in Switzerland on secure servers. Kuralis.pt exclusively uses technical partners that comply with Swiss and European data protection laws. No data is transferred abroad without appropriate contractual safeguards.
9. Data retention
We retain your personal data only for as long as necessary for the purposes described above: - Contact data: up to 3 years after the last interaction. - Account data: as long as the account remains active. - Technical data (cookies, logs): according to the duration specified in the cookie policy. Data can be deleted or anonymized at any time upon request to [email protected].
10. Data security
We implement appropriate technical and organizational measures to protect your data: - secure hosting in Switzerland; - SSL encryption of communications; - restricted access control; - regular backups and security testing. Despite our efforts, the Internet is not a fully secure environment, and we cannot guarantee absolute security. Any data transmission is at your own risk.
11. Your rights
In accordance with the FADP and GDPR, you have the following rights: - right of access and information; - right to rectification; - right to erasure (“right to be forgotten”); - right to object to processing; - right to withdraw your consent; - right to data portability. To exercise your rights, contact us at [email protected]. We will respond to any request within a reasonable time in accordance with applicable law.
12. Cookies
We use technical cookies necessary for the proper functioning of the site, as well as analytics cookies to measure audience. You can manage your preferences at any time via the consent banner or your browser. For more details, see our Cookie Policy.
Use of Google services
Kuralis.pt uses the following Google services: - Google Analytics (traffic and performance analysis) - Google Search Console (analysis of queries, impressions, and clicks in search results) Data collected through these services is used exclusively for statistical purposes, performance analysis, and improving the website.
13. Changes
We reserve the right to modify this policy at any time. Updates will be published on this page with a new version date. We encourage you to review it regularly.
14. Contact
For any question or request related to data protection: Fractalis Email: [email protected] Website: www.kuralis.pt